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New Rules as of June 2024: Our platform has tracking tools that let you customise your gaming experience, save user preferences, and look at how visitors interact with your site. The UK Gambling Commission, GDPR, and other local authorities all say that these mechanisms meet their requirements.
We gather information about your device, your sessions, your identifiers, and your activities. These things help us keep the system safe, fair, and reliable. Your consent is always required for non-essential categories.
Enabled features include account authentication, personalized recommendations, fraud detection, and statistical improvements. Turning off these trackers may limit some aspects of the user experience or make you ineligible for certain promotions.
You can change your preferences at any time from your account dashboard or your browser settings. If you need more help, you can contact customer service or visit the page that explains how to turn off non-mandatory trackers. We review our rules on a regular basis to make sure they are in line with the law and responsible entertainment practices.
This platform uses a number of different tracking methods, each with its own purpose. Here is a list of the main categories and what they do for users and site administrators.
All modern browsers have detailed privacy settings that let users change or limit how much data is collected. These can turn off certain mechanisms or completely block certain sources. Look at the documentation for your browser for help that is specific to your needs.
Session-based tracking files are kept only as long as your browser is open. These short-term files are automatically deleted when you leave, so there is no record of your visit for future visits. This method makes sure that your preferences and temporary settings don't stay after you log out. Persistent identifiers, on the other hand, stay on your device for a set amount of time. These files may stay active from several days to multiple years, depending on their function. For example, files that hold authentication data might only be kept for a few hours, while files that hold analytics or returning visitor settings can be kept for up to 24 months. You have complete control over how you look at and manage saved data. Most web browsers have tools that let you directly review, clear, or change your retention settings. Going over these controls on a regular basis helps keep your privacy at the right level and makes sure that any extra data doesn't stay around longer than you want it to. Changing your retention preferences can change how some features of a website work, especially those that have to do with automatic login or personalisation. Think carefully about which data you want to keep for a personalised experience, and check your stored entries from time to time to make sure they still meet your needs and security preferences.
Visitors can change settings directly through their browser or by using special management tools. You can turn off or on trackers one at a time in the panels of modern browsers like Chrome, Firefox, Edge, and Safari. Go to the "Settings" or "Preferences" menu, find "Privacy" or "Security," and look at the sites that are listed. Here, users can choose to block third-party elements, delete saved data, or clear selected trackers at any time. To get more specific, change permissions through consent pop-ups that show up when you first visit. Most of the time, these banners let you choose from different categories, like analytical tools, personalisation modules, or commercial trackers. You can choose not to use any of the optional features, but they won't affect the basic browsing functions. If you want to change your mind later, go back to the bottom of the page and look for a link that says "Manage Preferences" or "Data Controls." With this feature, you can change your settings or take back your agreement. Changes will take effect right away, except in rare cases when session storage resets when you come back. If you want more personalised options than what your browser settings offer, look into third-party extensions that help you manage your privacy. Ghostery and Privacy Badger are two examples of tools that automatically block trackers and show you what trackers are on each page. To make sure your settings stay in line with your expectations, remember to update your choices often, especially after browser updates or system resets.
You might be able to use external tracking technologies to look at how users interact with your site, show them ads that are relevant to them, or add social media features. These are analytical providers like Google Analytics, marketing platforms, and other service partners. Each third-party entity may use its own identifiers, which work on their own and don't depend on internal systems.
External tags can send data about devices, browsing habits, session lengths, and interaction logs to remote servers run by third-party vendors. Depending on the provider's settings, this process may happen right away or on a regular basis.
Outside services need certain data to make ads or content more relevant, check the success of campaigns, keep users safe, and improve their browsing experiences. Depending on the privacy policies of each provider, shared information often includes pseudonymous identifiers instead of directly personal data.
Check your browser's privacy menu to limit cross-site identifiers. You can block or remove external tags and scripts one at a time in modern browsers. There are also ways to opt out in the privacy policies of ad networks and analytics companies, like AdChoices, Network Advertising Initiative, and the Digital Advertising Alliance.
Integrated partners are carefully checked out, and there are contracts in place to protect against unauthorised access to data. However, it's a good idea to check your device and app settings often to review and change permissions as needed. External tools and services are added to make things easier to use, but they still have their own privacy rules. Reading each provider's privacy policy will make it clear how data is handled, stored, and possibly shared with partners down the line.
These easy-to-follow instructions are for modern browsers and will help you change your online privacy settings. Turning off trackers stops them from collecting information about what you do online. Here are some task-specific guides for popular web platforms that will help you keep the most control over your data footprint.
For immediate effect, restart your browser after making these changes. Keep in mind that turning off these features may change how some parts of the website work, like saving your preferences or login state.
Adjusting your browser’s storage preferences directly influences various game functions along with your personal access to your profile. With restrictive settings, features such as automatic sign-in, saved progress, personalized bonuses, language selection, and session continuity may not operate as intended. Difficulty accessing certain game categories or promotional offers can arise if necessary browser data is blocked or deleted. Disabling storage files typically results in the need for repeated manual authentication each time you reconnect. Additionally, gameplay experience may be less tailored to your activity history, affecting recommendation accuracy and disrupting promotional eligibility. Because there are no permanent identification tokens, financial transactions like deposits or withdrawals may need extra steps to verify them. If you choose to allow only operational data, the site will still work, but you will miss out on personalised experiences like suggested games or campaigns that are relevant to you. Before limiting local browser storage, think about which categories you need for operations versus analytics or marketing to find a balance between privacy and usability. To keep playing without interruptions and have full access to account management tools, it is best to keep at least a small amount of browser data open. Regularly updating your preferences via your account dashboard allows for ongoing customization without compromising core access.
The best way to get answers to your questions about data tracking technologies or to get more information about data collection practices is to contact customer support. Expert agents are trained to handle queries related to browser tracking, preference management, or third-party integration. Below is a clear guide that shows the different ways to get in touch and what kind of response you can expect from each.
| Channel of Contact | What to Do | Expected Response Time |
|---|---|---|
| Chat in Real Time | Live chat is available directly from your account interface and lets you talk to a specialist in real time about tracking mechanisms or changing your consent. | Less than 5 minutes |
| Send an email | Send a question to the support email address listed in the footer of the website. For personalised help, please include your account number and the exact browser you are using. | In less than 24 hours |
| Form for the Help Centre | Use the special online form to send in a ticket. If your question is about problems with tracking technology or settings, please include screenshots or error messages. | 12 to 24 hours |
| Hotline by phone | If you need help right away with urgent issues that affect your account access or data collection preferences because of tracking settings, call the toll-free number. | Right away |
To get the best help, give specific details about your question and any steps you've already taken. Support agents possess detailed knowledge of browser configurations, tracking limitations by region, and best practices for maintaining privacy while using all available features. Questions submitted outside of core business hours may experience delayed responses, but every effort is made to address each issue thoroughly. If your question involves legal rights under local data protection legislation, the support team can escalate your case to the appropriate compliance specialists. Additional documentation or verification processes may be required based on your jurisdiction.
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